Filing Your SSGC Complaint Online – Quick Solutions at Your Fingertips

Your Guide to Filing an SSGC Complaint Online for Quick Resolution

ByALI

If you’re dealing with service disruptions, billing errors, or gas supply issues, filing an SSGC complaint online is a fast and effective way to resolve your concerns. This guide offers simple steps to register and follow up on your complaint for a quick resolution.

Steps to File an SSGC Complaint Online

Step 1: Access the SSGC Complaint Portal

  • Open the SSGC website or mobile app.
  • Click on “Helpline & Complaints”.

Step 2: Enter Your Details

  • Input the customer and meter numbers from your bill.
  • Provide your name, address, and phone number.

Step 3: Describe Your Issue

  • Clearly state your problem in the “Issue Description” field.
  • Attach any relevant files, such as bill copies or meter photos.

Step 4: Submit and Track Your Complaint

  • Submit the complaint and save the tracking number.
  • Use this number to monitor your complaint’s status online.

Regional SSGC Contacts for Urgent Assistance

  • Hyderabad Support: Mr. Ishtiaq Ahmed – 022-9200748
  • Sukkur Regional Office: 0323-8213274
  • Quetta Helpline: 081-9203931

FAQs

Visit the SSGC online complaint portal, select the “Billing Issue” category, and submit the form with your customer number and detailed description. Attach relevant documents if required.
Yes, you can reach SSGC through WhatsApp at 0320-6868915 or 0320-6868916 for quick assistance with gas supply or billing issues.
Unresolved complaints can be escalated to OGRA. You can also contact regional SSGC offices for direct support.
Use the bill inquiry portal on the SSGC website to view and download a duplicate bill.
Supply issues or leaks are generally resolved within 24 to 36 hours, ensuring minimal disruption to services.
See also  How to Use Energy Efficiently with Sui Gas in Winter

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